refund policy
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Refund Policy
At HoneyBeeTVs.com, we strive to provide high-quality IPTV services and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a 7-Day Money-Back Guarantee. Please review the terms and conditions of our refund policy below.
1. Eligibility for Refund
To be eligible for a refund under our 7-Day Money-Back Guarantee, the following conditions must be met:
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Your refund request must be made within 7 days of the initial purchase date.
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You must provide a valid reason for the refund request (e.g., service issues, dissatisfaction with the product).
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Refunds are only available for first-time purchases. Renewals or additional subscriptions are not eligible.
2. How to Request a Refund
To request a refund, please follow these steps:
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Contact our support team at [email protected] within 7 days of your purchase.
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Provide your order details, including your name, email address, and transaction ID.
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Explain the reason for your refund request.
3. Refund Process
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Once your refund request is received, we will review it and respond within 2-3 business days.
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If your request is approved, the refund will be processed to the original payment method within 5-10 business days.
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Please note that processing times may vary depending on your payment provider.
4. Non-Refundable Situations
Refunds will not be issued in the following cases:
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If the refund request is made after 7 days from the purchase date.
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If the service was used excessively or abused during the refund period.
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If the reason for the refund request is unrelated to the quality or functionality of the service.
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For renewals, additional subscriptions, or purchases made during promotional periods (unless otherwise stated).
5. Contact Us
If you have any questions about our refund policy or need assistance, please contact us at:
Email: [email protected]
By purchasing from HoneyBeeTVs.com, you acknowledge that you have read, understood, and agreed to this Refund Policy. Thank you for choosing HoneyBeeTVs!
